Secure Visitor Coordination & Package Management in Boston
In today’s fast-paced world, a residential lobby is a hub of constant activity. From visiting guests and food deliveries to a daily influx of packages, managing the flow of people and goods is a critical and complex task. An organized, secure system for visitor and package handling is essential for a building’s security and residents’ peace of mind.
McGarr Service Corporation offers expert visitor coordination and package management services. Our concierges implement streamlined, secure procedures to manage all guest arrivals and deliveries, ensuring every visitor is properly announced and every package is safely received, logged, and stored until it’s in the resident’s hands.
The Importance of Secure & Organized Coordination
A professional approach to managing visitors and packages is fundamental to a well-run property.
Enhance Building Security
By screening and announcing every visitor, you prevent unauthorized individuals from gaining access, significantly bolstering the safety of your community.
Prevent Package Theft and Loss
Package theft is a growing concern. Our meticulous logging and secure storage process dramatically reduces the risk of lost or stolen packages, a highly valued amenity for residents. In fact, reports indicate that millions of Americans have packages stolen each year, making a secure system more important than ever.
Provide Ultimate Resident Convenience
We eliminate the frustration of missed deliveries or having to wait at home for a package. Residents can rest assured their deliveries are safe and available for pickup at their convenience.
Create a Smooth and Orderly Lobby
Our organized process prevents lobby clutter from delivery pileups and ensures a seamless, professional experience for guests and delivery personnel alike.
A System for Security and Convenience
We utilize a proven, systematic approach to manage lobby traffic and deliveries.
Visitor Verification & Announcement
All visitors, including guests and food delivery personnel, are courteously greeted and asked for whom they are visiting. We then contact the resident via their preferred method to announce the guest and receive permission for them to proceed.
Package Receiving & Inspection
Our team receives all incoming packages from carriers (UPS, FedEx, Amazon, etc.). Each package is inspected for any visible damage upon arrival.
Meticulous Logging
Every single package is immediately logged into a digital tracking system. This log includes the carrier, tracking number, recipient name, date, and time of arrival.
Resident Notification
Once logged, the system automatically sends a notification to the resident via email or text message, informing them that their package has arrived and is ready for pickup.
Secure Storage & Verified Release
Packages are stored in a dedicated, secure package room. When a resident comes to retrieve their package, we verify their identity and have them sign for it, completing the chain of custody.
Secure Your Lobby, Secure Your Deliveries
Bring order, security, and convenience to your building’s front door. Contact us to learn more about our visitor and package management solutions.
An Essential Service for Active Buildings
Our visitor and package coordination services are critical for any busy residential property, including:
High-Rise Apartment and Condominium Buildings
Luxury Mid-Rise Residences
Gated Communities with a Central Clubhouse
Student Housing Facilities
Frequently Asked Questions (FAQ)
Q: What package tracking software do you use?
A: We are proficient with most major residential package management software platforms (e.g., BuildingLink, ButterflyMX, etc.) and can quickly adapt to your building’s existing system. If you don’t have one, we can recommend and help implement a solution.
Q: How do you handle oversized packages or perishable deliveries?
A: We have established protocols for special deliveries. Oversized packages are stored in a designated safe area, and we will immediately notify residents about perishable items, like grocery or meal kit deliveries, to ensure prompt pickup.
Q: Can you enforce our building's specific visitor policies?
A: Absolutely. We will work with property management to fully understand and strictly enforce your building’s rules regarding visitor hours, guest registration, and delivery protocols.