Dedicated Resident Assistance & Concierge Services in Boston
In a luxury residential community, the role of a concierge extends far beyond the front desk. They are the go-to resource, the problem-solvers, and the trusted facilitators who make daily life simpler and more enjoyable for residents. Providing proactive, personal assistance is what elevates a property from a place to live to a place to call home.
McGarr Service Corporation provides comprehensive resident assistance services, acting as a personal resource for your community. From making reservations to coordinating services, our professional concierge team is dedicated to anticipating needs and fulfilling requests with efficiency and a personal touch.
The Value of a Dedicated Resident Resource
Providing high-touch assistance is a key differentiator for premium properties.
Enhance Resident Satisfaction & Retention
When residents feel supported and cared for, their satisfaction soars. High-quality concierge services are a powerful amenity that directly contributes to higher resident retention rates.
Build a Stronger Community
By acting as a central, helpful hub, our concierges foster a sense of community. They become a familiar, trusted face that residents can rely on.
Provide Unmatched Convenience
Our concierge team saves residents their most valuable asset: time. We handle the small but time-consuming tasks, allowing residents to focus on their work, family, and personal lives.
Solve Problems Proactively
From a leaky faucet to a lost key, residents know they have an immediate point of contact. Our team can help resolve issues quickly by coordinating with maintenance or management, preventing small problems from becoming large frustrations.
A Full Suite of Resident Services
Our concierge team is prepared to assist residents with a wide array of requests, including:
Reservations & Bookings
Making reservations at top Boston restaurants, booking transportation (car services, taxis), and securing tickets for concerts, theater, and sporting events.
Service Coordination
Arranging for third-party services such as housekeeping, dog walking, floral deliveries, or dry-cleaning pickup and drop-off.
Local Expertise
Acting as a personal guide to the neighborhood, offering recommendations for local services, shopping, and entertainment.
Amenity Management
Managing the reservation and scheduling for building amenities like resident lounges, movie theaters, or guest suites.
Maintenance & Vendor Liaison
Accepting maintenance requests from residents and coordinating access for approved building staff or third-party vendors.
Elevate Your Resident Experience with Personal Service
Discover how a dedicated concierge service can become the most valued amenity in your building. Contact us for a consultation.
An Essential Amenity for Premier Properties
Our resident assistance services are a hallmark of luxury living and are ideal for:
Luxury Apartment Buildings and Condominiums
Full-Service Residential Properties
Active Adult and 55+ Communities
Corporate Housing Facilities
Frequently Asked Questions (FAQ)
Q: Do you maintain a list of preferred local vendors?
A: Yes. We cultivate a curated list of high-quality, trusted local service providers, from dog walkers to IT support, to ensure we are always recommending the best to your residents.
Q: How do residents make a request to the concierge?
A: Residents can make requests in the way that is most convenient for them: in person at the front desk, via a dedicated phone line, or through a building-specific email address or resident portal.
Q: How do you handle requests you cannot fulfill directly?
A: Our goal is to always find a solution. If a request falls outside our direct capabilities, we will research and provide the resident with the best possible options and contact information to solve their problem, acting as their dedicated resource from start to finish.