Professional Access Control Management for Secure Lobbies
The security of a residential building begins at the front door. Your access control system—be it key fobs, electronic gates, or guest verification protocols—is your first and most important line of defense. However, technology alone is not enough. It requires a human element to ensure policies are followed, to manage exceptions, and to provide a constant layer of human oversight.
McGarr Service Corporation provides professional concierge services with a core focus on the management of access control. Our trained personnel act as the human interface for your security technology, ensuring that your systems are used correctly and that every entry into your building is legitimate and authorized.
The Importance of Human-Managed Access Control
An actively managed access control system provides security that technology alone cannot.
Prevent Unauthorized Entry
Our concierges prevent “tailgating” or “piggybacking,” the most common way unauthorized individuals bypass even the most advanced security systems.
Manage Credentialing and Key Control
We can assist property management with issuing and deactivating key fobs or access cards, helping to maintain the integrity of your entire system.
Ensure Proper Visitor Management
We ensure that no guest or vendor gains access without being properly announced and authorized by a resident, closing a major security loophole.
Provide a Courteous Security Presence
Our team enforces access rules in a polite and professional manner, maintaining security without sacrificing the welcoming, hospitable environment of your lobby.
A Multi-Layered Approach to Access Control
We combine vigilance with your technology to create a secure environment.
Vigilant Observation
Our concierges maintain a constant watch over all entry points, both in person and via security monitors, ensuring they are aware of everyone approaching or entering the building.
Strict Adherence to Policy
We work with you to master your building’s specific access control policies and enforce them consistently and fairly for all residents, guests, and vendors.
Guest & Vendor Verification
No non-resident is granted access without first being verified. We contact the resident to announce the visitor and await their express permission before allowing entry.
Key and Credential Management
When authorized by management, we can manage the distribution and retrieval of keys and access cards for residents, vendors, or real estate agents, maintaining a strict log for every transaction.
System Monitoring & Reporting
We monitor the access control system for alerts, such as a door being propped open, and can report any system malfunctions to management or your security vendor for swift resolution.
Take Control of Who Enters Your Building
Ensure your access control policies are being professionally managed. Contact us to learn how our concierge services can secure your lobby.
An Essential Service for Secure Residential Living
Our focus on access control is a vital service for any property concerned with resident safety, including:
Downtown high-rise and mid-rise buildings
Luxury condominiums with direct elevator access
Large-scale apartment communities
Gated communities with vehicle and pedestrian access points
Frequently Asked Questions (FAQ)
Q: How do you handle a situation where a resident has lost their key fob?
A: We follow the specific protocol set by property management. This typically involves verifying the resident’s identity through an ID check against the building directory before granting access and directing them on the process for obtaining a replacement fob.
Q: Can you manage access for real estate showings?
A: Yes. We can manage a lockbox system or hold keys for scheduled showings, verifying the agent’s identity and logging their entry and exit, providing both security and convenience for residents looking to sell or rent their units.
Q: Are you familiar with our building's specific access control system?
A: Our personnel have experience with a wide variety of major access control systems (e.g., Brivo, Salto, ButterflyMX). We are quick learners and will undergo specific training to become experts on your building’s unique platform.